Four British energy suppliers face investigation into claims of misselling

Posted on April 17, 2019April 17, 2019Categories Uncategorized

Sunday, September 5, 2010

The Office of Gas and Electricity Markets (Ofgem), the regulator of the electricity and gas markets in Great Britain, has launched an investigation into four of the largest British energy suppliers over suspicions that they not be complying with face-to-face and telephone sales regulations. The four organisations facing scrutiny could be fined up to 10% of their annual turnover if it is found that they are breaking sales regulations. Scottish Power, npower, Scottish and Southern Energy and EDF Energy are all to face questioning by the organisation.

Ofgem has urged customers of the four companies to alert the energy regulator, “if they are concerned about the sales approach any domestic suppliers have taken when selling energy contracts, either face-to-face or by telephone,” according to a statement. “As part of the investigation process Ofgem will examine any evidence of non-compliance and consider whether there are grounds for exercising enforcement powers.”

New regulations on sales tactics by energy suppliers were recently introduced, and, Ofgem has said, energy suppliers must be “proactive in preventing misselling to customers both face to face and over the phone. Also, if suppliers are selling contracts face to face they must provide customers with an estimate before any sales are concluded. In most circumstances customers should also receive a comparison of the supplier’s offer with their current deal.” Only one in five consumers consider energy suppliers to be trustworthy, and 61% of people feel intimidated by doorstep sales people from energy companies. According to the organisation Consumer Focus, “complaints have declined since new rules came into effect this year, but suppliers still seem to be flouting the rules. Some customers are still being given misleading quotes and information, which leave them worse off when they switch provider.”

The newspaper The Guardian has reported that “householders are reporting that sales agents working for the energy suppliers are giving them misleading information and quotes which leave them worse off when they switch supplier.” Consumer Focus has said that if energy companies continue to break the rules, they could be banned from doorstep-selling completely. The report goes on to say that “new figures from helpline Consumer Direct show that while the number of complaints has fallen since last year, about 200 cases of mis-selling are being reported each month.” However, Scottish Power said it insists on “the highest standards possible for all of our sales agents”, and npower told the Financial Times that it was “confident that the processes we have in place mean that we comply with our regulatory obligations”. EDF added that it was “fully compliant with all obligations regarding sales of energy contracts”.

According to the regulator, the obligations are serious and must be followed by energy supplies, or they will face “tougher sanctions than those available under more general consumer protection law.” Ofgem has published a guide advising consumers what they should do should an energy salesperson contact them in person of by telephone. Improper sales tactics are still common in the industry—in 2008 an Ofgem investigation found that 48% of gas customers and 42% of electricity customers were worse off after switching supplier on the doorstep. Npower was fined £1.8 million in 2008 by the organisation, and Ofgem insists that they are “committed to taking action” over improper sales activities by energy companies. “Suppliers have existing obligations to detect and prevent misselling and new licence conditions were brought in following our probe to further increase protection for customers,” said Andrew Wright, a Senior Partner of the regulator. “We expect all suppliers to comply with these tougher obligations but if our investigations find otherwise we will take strong action.”

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Head of energy at Consumer Focus, Audrey Gallacher, called the investigation “a welcome step … to address years of customers getting a bad deal on energy prices on their doorstep. While many doorstep sales people will do a good job, the pay and rewards system continues to encourage mis-selling, despite years of regulation and voluntary initiatives. If better advice for customers and enforcement of the tougher rules doesn’t end the flagrant abuse of this form of selling the big question will be whether it should be completely banned.” Christine McGourty, director of Energy UK, which represents the leading gas and electricity companies, said that “the companies involved will collaborate with the Ofgem investigation and are awaiting further details from the regulator. Any sales agent in breach of the code will be struck off the approved energy sales register.” Which? chief executive, Peter Vicary-Smith, has said he considers the situation “shocking”, saying that the investigation “will do nothing to improve consumer trust in energy suppliers. We’re pleased that Ofgem has promised tough measures against any firms guilty of mis-selling. We hope it uses this opportunity to tighten rules around telesales so they are in line with those for face to face sales.”

SNP Westminster Energy spokesperson Mike Weir MP, however, said that the investigation “does nothing to tackle the real problem of fuel prices which leave many Scots facing great difficulty in heating their homes … Rather than tinkering around the edges Ofgem should be looking at how to reduce prices for vulnerable households.” Gareth Kloet, Head of Utilities at Confused.com, one of the UK’s biggest and most popular price comparison services, also welcomed the inquiry. “It is unacceptable for energy companies to mislead customers like this,” he said, adding that Confused.com has previously “urged energy providers to either stop the practice of doorstep selling or make it very clear to households that better deals are available online. There is no reason why door-to-door salesmen can’t show people online deals and even help households switch to them.”

“Our research reveals customers could end up paying £167 more than they need to as door-to-door salesmen are unable to offer the discounts that are applied online. The changes that have been made to date are a welcome addition to safeguard customers; however this review has been much needed for a long time. Hopefully it will mark the end of customers being overcharged and missold,” Kloet continued. “Our message to energy consumers remains the same: they should shop around online to make sure they’re getting the best deal possible and turn these salesmen away.”

Two-time Eurovision entrant Edsilia Rombley discusses music, love, and her contrasting Contest experiences

Posted on April 15, 2019April 15, 2019Categories Uncategorized

Tuesday, March 3, 2009

When she was barely 20 years old, Dutch singer Edsilia Rombley got her first large taste of international acclaim. Already a winner of the smaller imitation contest Soundmix Show, she decided to shoot higher. With a great deal of determination, she performed in front of hundreds of millions of television viewers at the 1998 Eurovision Song Contest in Birmingham, United Kingdom. Her song, the R&B flavored “Hemel en aarde” (Heaven and earth), placed fourth and gave her country their highest placing at Eurovision since their last win in 1975. No Dutch contestant after her has been able to place similarly.

After the accolades died down, Rombley set her sights on promoting her vision and passion through her music. Partnering with producer Tjeerd Oosterhuis became a double blessing; eventually they became husband and wife. Even a return to Eurovision at the 2007 Contest, with less than favorable results, didn’t keep her discouraged for long. Today she has finished recording a live CD of her favorite English songs, and a live DVD of selections in Dutch, and is currently touring in singing engagements this spring in theaters across the Netherlands.

Edsilia Rombley granted Wikinews’ Mike Halterman an interview; she reflected on her career, her inspirations, what a day is like in her life, and what she would love to do in the future. This is the third in a series of interviews with past Eurovision contestants, which will be published sporadically in the lead-up to mid-May’s next contest in Moscow.

Hubble telescope spots oldest galaxies ever seen

Posted on April 11, 2019April 11, 2019Categories Uncategorized

Thursday, December 10, 2009

American and European scientists say the upgraded Hubble space telescope has spotted the oldest galaxies ever seen. The images were taken with the telescope’s new Wide Field Camera 3 (WFC3) in August this year.

The galaxies are about 13 billion light years from Earth, meaning they formed less than one billion years after the Big Bang — the cosmological model of the initial conditions and subsequent development of the universe.

WFC3 was installed in May this year, during a mission by the space shuttle Atlantis to repair and upgrade Hubble. Experts say the new instrument will let them peer even further back in time, to when the universe was in its infancy. The more distant a galaxy is, the more its light is “redshifted” due to expansion of the universe. Light from the furthest galaxies is shifted to infrared wavelengths invisible to the human eye, but WFC3 can detect these.

The new image was taken in August, in the same region as a 2004 visible light image known as the Hubble Ultra Deep Field. The 2004 photo previously showed the most distant galaxies, but the new infrared pictures from the WFC3 allow even more remote galaxies to be seen.

At these distances, you’re really looking back in time, like you have a time machine

Capturing the image took four days, and the total exposure lasted 173,000 seconds. In the three months since, twelve scientific papers have been submitted on it. On Tuesday one of these confirmed the galaxies as the furthest ever seen.

They are also the oldest, with the light from them having taken around 13 billion years to reach Earth.

“At these distances, you’re really looking back in time, like you have a time machine,” said Ray Villard, of the Space Telescope Science Institute in Baltimore. “Those things don’t exist anymore.”

The photo could be one of the ultimate achievements of the Hubble telescope, now almost twenty years old.

“These new observations are likely to be the most sensitive images Hubble will ever take,” said Professor Jim Dunlop of the University of Edinburgh.

The servicing mission in May extended the telescope’s life by around five years, but it is scheduled to be replaced by the James Webb Space Telescope in 2014. This will use infrared imaging and have a greater collecting area than Hubble, and it is thought that it may be able make out objects from just 100 million years after the Big Bang.

“We’ve really pushed Hubble to its limits,” said Villard, “and we need a bigger space telescope to go back even farther. It shows us there are really exciting things to look for with the Webb telescope.”

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<br\>This image, taken in August 2009 by the Hubble telescope with its WFC3 upgrade, shows the oldest galaxies ever seen. Image: NASA, ESA.

<br\>Astronaut working on Hubble during Servicing Mission 4 in May 2009, which included the installation of WFC3. Image: NASA.

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The Hubble Space Telescope, seen from Space Shuttle Atlantis. Image: NASA.

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Another image from WFC3, showing NGC 6302 — popularly known as the “Butterfly Nebula” Image: NASA, ESA.

Family blames Scientology for daughter’s death

Posted on April 7, 2019April 7, 2019Categories Uncategorized

Wednesday, April 16, 2008

The Norwegian press is reporting that Kaja Bordevich Ballo, aged 20, the daughter of Norwegian MP Olav Gunnar Ballo, committed suicide two weeks ago after taking a Scientology personality test. The family blames the Church of Scientology for her death and decided to go public with the story, after the test results and a suicide note were discovered after Ballo’s death.

On March 28, 2008, Ballo, a student at the University of Nice Sophia Antipolis located in Nice, France, took the Scientology personality test. A few hours later she reportedly killed herself by jumping from the window of her dormitory. Her friends and roommates claim she was in good spirits and showed no signs of a mental break down or depression prior to taking the test. The test was stamped and dated by the Church just hours prior to her suicide.

“I believe Kaja would have been alive today if she had not gone to the Scientologists,” says friend and fellow student Henrik Møinichen, 19, to Dagbladet.

The information about the Scientology test has been made public through the priest’s speech at the memorial service. I can confirm that. Due to the recency of her death, I don’t wish to elaborate on or comment on other matters now.

“The information about the Scientology test has been made public through the priest’s speech at the memorial service. I can confirm that. Due to the recency of her death, I don’t wish to elaborate on or comment on other matters now,” said Olav in a statement to the press.

The Church, which is located only meters from Ballo’s dormitory, states that the results had shown Ballo was “depressed, irresponsible, hyper-critical and lacking in harmony.” They also state that it is “unfair to blame Scientology” for Ballo’s death and that the test had nothing to do with it. Ballo left behind a note telling her family she was sorry for not “being good for anything.”

The incident has generated criticism against the Church from friends, family members and politicians. Inga Marte Thorkildsen, one of the members of Norway’s Parliament, told the Oslo newspaper Dagbladet that “All indications are that the Scientologist sect has played a direct role in Kaja’s choice to take her own life.”

Matthias Fosse, information chief for the Church of Scientology in Norway, rejected any links connection between Scientology and Ballo’s suicide, and denied that the personality test was “dangerous”, saying that millions of people have taken it. The Church of Scientology also pointed out Ballo’s history of psychological issues and an eating disorder that she had experienced in her early teenage years.

The Church has since removed the test from its Norwegian website.

Law center helps defend open source

Posted on April 3, 2019April 3, 2019Categories Uncategorized

Wednesday, February 2, 2005

Eben Moglen, Columbia University Law Professor, will head the newSoftware Freedom Law Center (SFLC). An initial 4 million dollars has been provided by Open Source Development Labs (OSDL) to fund the project.

The law center will provide free legal service for open source projects and developers. In 2004 OSDL established a separate $10 million Linux Legal Defense Fund providing legal support for Linus Torvalds, Linux kernel creator and end user companies subjected to Linux-related litigation by the SCO Group. The new law center will not be affiliated with the OSDL.

“This is about taking care of the goose that laid the golden egg and not letting wolves come in the middle of the night and steal it away,” Moglen said during a press conference. “This is a legal firm not involved so much in litigating and defending as it will be for counseling and advising and nurturing non-profits and to prevent millions of dollars in litigation.”

Moglen will serve as chairman and director-counsel of the non-profit organization. Also on board as directors are: Lawrence Lessig, law professor at Stanford Law School; Daniel Weitzner, director of the World Wide Web Consortium‘s technology and society activities; and Diane Peters, general counsel at the OSDL. Daniel Ravicher, executive director of the Public Patent Foundation, will help manage as legal director.

Moglen, one of the world.s leading experts on copyright law as applied to software, will run the new Law Center from its headquarters in New York City. The Law Center will initially have two full-time intellectual property attorneys on staff and expects to expand to four attorneys later this year. Initial clients for the Law Center include the Free Software Foundation and the Samba Project.

Other services provided by the SFLC include: asset stewardship, to avoid intellectual property claim conflict; license review and compatibility analysis; legal consulting and lawyer training.

Obama lessens US ban on offshore drilling

Posted on April 3, 2019April 3, 2019Categories Uncategorized

Thursday, April 1, 2010

US President Barack Obama has announced that he will ease the country’s ban on offshore oil drilling, which has been in place since the 1980s.

According to the plan, offshore drilling would now be allowed in parts of the Atlantic, from Delaware down to 125 miles beyond the shoreline of Florida, in the eastern Gulf of Mexico.

The move, however, does have some restrictions; drilling further northeast or along the West Coast is still prohibited. Contracts in Bristol Bay, Alaska were also suggested, but were scrapped due to environmental concerns.

The president remarked that he decided the move was needed to lessen the country’s need for additional energy, adding that he had studied the issue for over a year. “This is not a decision that I’ve made lightly,” he said.

“We’re announcing the expansion of offshore oil and gas exploration but in ways that balance the need to harness domestic energy resources and the need to protect America’s natural resources,” Obama continued, speaking at Andrews Air Force Base in Maryland. “My administration will consider potential new areas for development in the mid and south Atlantic and the Gulf of Mexico.”

“Drilling alone can’t come close to meeting our long-term energy needs, and for the sake of our planet and our energy independence, we need to begin the transition to cleaner fuels now. I know that we can come together to pass comprehensive energy and climate legislation that’s going to foster new energy — new industries, create millions of new jobs, protect our planet, and help us become more energy independent.”

Obama said that the plan was partially intended to garner support from Republicans in Congress for a climate-change bill to lower greenhouse gas emissions, which has been languishing for months due to lack of support from Republicans.

Some environmental groups, however, condemned Obama’s move. Phil Radford, who is with the Greenpeace group, said that “[e]xpanding offshore drilling in areas that have been protected for decades threatens our oceans and the coastal communities that depend on them with devastating oil spills, more pollution and climate change.” Greenpeace also said that lifting the ban fuelled the US’ “addiction to oil”.

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Republican leader for the House of Representatives John Boehner, meanwhile, said he agreed with lifting the ban in the Atlantic, but remarked that it “makes no sense” not to have lifted it in other areas as well. “Opening up areas off the Virginia coast to offshore production is a positive step, but keeping much of the Pacific Coast and Alaska, as well as the most promising resources off the Gulf of Mexico, under lock and key makes no sense at a time when gasoline prices are rising and Americans are asking ‘Where are the jobs?'”, he said.

“Today’s announcement is a step in the right direction, but a small one that leaves enormous amounts of American energy off limits,” said the Senate Minority leader, Republican Mitch McConnell.

According to the US Minerals Management Service, the eastern Gulf of Mexico and parts of the Atlantic south and east of the continent could contain up to 5.8 billion barrels of oil and 40.5 trillion cubic feet of gas. The West Coast, meanwhile, which remains off limits for drilling, contains 10.5 billion barrels of oil with 18 trillion cubic feet of gas.

Smoke from massive warehouse fire in Buffalo, New York USA can be seen 40 miles away

Posted on April 1, 2019April 1, 2019Categories Uncategorized

Monday, May 14, 2007

Buffalo, New York —A massive warehouse complex of at least 5 buildings caught on fire in Buffalo, New York on 111 Tonawanda Street, sending a plume of thick, jet black colored smoke into the air that could be seen as far away as 40 miles.

As of 6:40 a.m., the fire was under control, and firefighters were attempting to stop it from spreading, but could not get to the center of the fire because of severe amounts of debris. Later in the morning, the fire was extinguished.

“The fire is mostly under debris at this point. It’s under control, but it’s under some debris. We really can’t get to it. We’re just going to have to keep on pouring water on it so it doesn’t spread,” said Thomas Ashe, the fire chief for the North Buffalo based fire division who also added that at one point, at least 125 firefighters were on the scene battling the blaze. One suffered minor injures and was able to take himself to the hospital to seek medical attention.

Shortly after 8:00 p.m. as many as 3 explosions rocked the warehouse sending large mushroom clouds of thick black smoke into the air. After the third explosion, heat could be felt more than 100 feet away. The fire started in the front, one story building then quickly spread to three others, but fire fighters managed to stop the flames from spreading onto the 3 story building all the way at the back.

According to a Buffalo Police officer, who wished not to be named, the fire began at about 7:00 p.m. [Eastern time], starting as a one alarm fire. By 8:00 p.m., three fire companies were on the scene battling the blaze. Police also say that a smaller fire was reported in the same building on Saturday night, which caused little damage.

At the start of the fire, traffic was backed up nearly 4 miles on the 198 expressway going west toward the 190 Interstate and police had to shut down the Tonawanda street exit because the road is too close to the fire.

At one point, traffic on the 198 was moving so slow, at least a dozen people were seen getting out of their cars and walking down the expressway to watch the fire. That prompted as many as 10 police cars to be dispatched to the scene to force individuals back into their cars and close off one of the 2 lanes on the westbound side.

One woman, who wished not to be named as she is close to the owner of the warehouse, said the building is filled with “classic cars, forklifts, and money” and that owner “does not have insurance” coverage on the property. The building is not considered abandoned, but firefighters said that it is vacant.

Officials in Fort Erie, Ontario were also swamped with calls to fire departments when the wind blew the smoke over the Niagra River and into Canada.

It is not known what caused the fire, but a car is suspected to have caught on fire and there are reports from police and hazmat crews, that there were also large barrels of diesel fuel being stored in one building. Firefighters say the cause of the blaze is being treated as “suspicious.” The ATF is investigating the fire and will bring dogs in to search the debris.

One year on, London remembers 7/7 victims

Posted on March 30, 2019March 30, 2019Categories Uncategorized

Friday, July 7, 2006

Londoners are commemorating the one year anniversary of the terrorist attacks on its transport networks that claimed 52 lives.

On this day last year, a series of coordinated suicide bombings struck London’s public transport system during the morning rush hour, with three bombs exploded within 50 seconds of each other on three London Underground trains. A fourth bomb exploded on a bus nearly an hour later in Tavistock Square. Fifty-two people were killed in the attacks, as were the four bombers, and about 700 injured in the deadliest single act of terrorism in the United Kingdom since the Lockerbie bombing in 1988 and the deadliest bombing in London since the Second World War. The four suicide bombers were all UK residents, and while Al Qaeda has claimed responsibility for the attacks, police are unsure of its exact role in the attack.

Flowers were laid by mayor Ken Livingstone and Tessa Jowell, Secretary of State for Culture, near Kings Cross station at 8:50 a.m. BST (0750 UTC), marking the time and place of the first attack on a Piccadilly Line train beneath the station.

Prime Minister Tony Blair, who attended a private memorial at London’s Fire Brigade headquarters, said “This is a time when our country unites across all races, religions and divides and stands in solidarity with all those who have suffered so much, in sympathy with them and in defence of the values which we share,”, and recalled the efforts of emergency and public service personnel and the public at large, in the aftermath of the attack.

Tributes were also paid at Tavistock Square where a bus was attacked at 9:47 a.m. BST this day one year ago.

The bells of St Paul’s Cathedral tolled at the exact time of each of the bombings.

A two minutes silence was held across the UK at noon BST (1100 UTC), including at the Wimbledon tennis tournament. In many schools, offices, shops and town centres across the country the two minutes was observed. Other events are planned around London for later in the day.

Special programmes have been broadcast on British television to mark the occasion.

Yesterday, a video of one of the bombers, Shehzad Tanweer, was broadcast on the Al-Jazeera television channel, claiming to link the attacks with Al-Qaeda.

California releases search warrant for Wells Fargo bank on identity theft

Posted on March 29, 2019March 29, 2019Categories Uncategorized

Saturday, October 22, 2016

The California Department of Justice on Wednesday released the warrant and affidavit of a criminal investigation of the Wells Fargo bank. The State of California served the warrant on October 5 to search the San Francisco headquarters of Wells Fargo for felonious activities related to identity theft.

The warrant said property to be seized at the bank’s San Francisco headquarters was related to the unauthorized creation of accounts by Wells Fargo employees including the names of individuals for the accounts; account information and fees; the names of employees and their managers who created accounts without the consent of the Wells Fargo customers in question; and all communications including emails referencing the unauthorised accounts.

California Attorney General Kamala Harris’s criminal probe is part of an increasing list of officials nationwide questioning the business practices of Wells Fargo such as California State Treasurer John Chiang who announced a one-year suspension of State investment with the bank on September 28; Illinois State Treasurer Mike Frerichs followed suit with a year-long ban on October 3; and Democratic United States Senators Bob Menendez of New Jersey, Jeff Merkley of Oregon, and Elizabeth Warren of Massachusetts, who wrote to the U.S. Security Exchanges Commission (SEC) suggesting investigation on September 29.

State of emergency declared in New York over H1N1 swine flu virus

Posted on March 29, 2019March 29, 2019Categories Uncategorized

Thursday, October 29, 2009

According to US health officials, New York state governor David Paterson has declared a state of emergency in the state as a result of the H1N1 swine flu outbreak.

The Associated Press news agency reports that the six-page declaration was issued because at least 75 people have died of H1N1 related illnesses in New York since April. Three have died from H1N1 related illnesses just this past week. The declaration also says that human cases of the virus are on the rise.

Paterson says he issued the declaration because “a disaster has occurred throughout New York State, for which the affected local governments are unable to respond adequately.”

The declaration will allow health officials more access to the H1N1 vaccine and the seasonal flu shot. It will also allow for an increase in the number of vaccine doses available in the state and will allow more health care facilities to administer the vaccine, including dentists and pharmacists. Schools with health centers will also be allowed to administer both vaccines.

Despite the declaration, officials stressed that there is no reason to worry. A spokeswoman for the New York State Department of Health, Claire Pospisil, said that “it [the declaration] helps us to be more prepared.”

The order came shortly after US president Barack Obama declared a national emergency last Saturday, a response to the spreading of the virus, which has now been circulated in 46 states.